Frequenty Asked Questions

Check-in time is 2pm for RV sites and 3pm for cabins.

Check-out time is 11am. There is a $25.00 fee for late check-outs. Late check-out requests are not available during the summer.

Incoming mail can be picked up in the mailroom at the Lodge after 3pm daily.

Outgoing mail can be left in the wooden box inside the front door of the lodge and is picked up daily by 9am.

The pool is open from Memorial Day weekend until Labor Day, weather pending. For safety purposes, it will also close when lightning is in the area. We also close both the pool and hot tubs anytime the air temperature is below 60 degrees.

The housekeeping department handles lost and found articles and is located in Comfort Station #6. Items in lost and found are held for 90 days.

Card operated laundry facilities are located at the pool area and in the lower level of the lodge, as well as in the comfort stations. Cards can be obtained through the front desk. For non-members, a $5.00 deposit is required to use the card. If you are wanting to exchange your linens with housekeeping, you can do so in Comfort Station #6.

Our storage lot is a secured lot with a pin code required to gain entry. Access by using individual, pre-assigned pin codes will be from 6am-8pm from May 1 to September 30 and 7am-6pm October 1 to April 30.
We do have storage moves available for $12.00 + tax one way move. However, we must have a 24-hour notice if you need a storage move. Same day requests for one-way storage moves are $24.00 + tax. Below are our storage rates:
Daily Storage: $2.00 a day + tax. With 110v electricity access, the rate is $3.50 + tax per day.
Annual Storage: $240.00 annually + tax (members only).
Non-Members: $10 a day + tax for daily storage. With 110v electricity access, the rate is $15.00 + tax per day.

There is an ATM machine located in the lower lodge for your cash needs.

The fire ring is available for use by reservation with the activity counter; 24-hour advance arrangements must be made. Restrictions do apply based on weather and fire conditions.

Activity cards are required to check out recreation equipment and can be obtained for $6.00 (includes tax and laminating) at the activity’s checkout counter. During the off-season, limited equipment may be available at the front desk.

Schedules of daily activities can be picked up at the information desk or in the lower lodge and are posted throughout the resort, on our App and listed on channel 23. The Activities Department is in operation from Memorial Day through Labor Day. You can also check out our Events Calendar or information on our Rodeos or other events.

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Hart Ranch
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